Some time ago I bought a new DELL Laptop (XPS) which had a pre-installed version for Windows 7 on it. But there was also some other software pre-installed which I do not need and so I decided to remove them.
At the beginning it sounds simple: Just de-install it.
But there is one insistent app which can’t be removed in an easy way. The name of this app is: DELL SyncUP powered by Nero.
First I found a YouTube video which presents the “power” of that app. Asked there how I can remove that stuff but they said: Ask DELL!
Since I am using other Sync software (Mesh, SkyDrive) I ‘ll never need that SyncUP shit.
But it seems that DELL support even don’t know how this app is installed and how it works. Of course, there is the word “sync” in it and so it seems that DELL support guesses that it maybe has something to do with “offline files”. But it hasn’t as far I know. I am also using “offline files” which is a Windows feature and not a feature made by DELL or Nero.
It seems that SyncUP is implemented as so called “library”:
The obfuscated part of the URL is my user-name which I don’t like to share with everybody. The name “Taskbar Toolbars\Utilities” was given by me.
Installation?
One simple Question
How to get rid of SyncUP?
Final Solution
Since DELL support wasn’t able to tell me how to get rid of this annoying SyncUP stuff I did some research by myself. It seems to me that even DELL support doesn’t know how some of their software (e.g. DELL SyncUP powered by Nero) really works, specially when some knowledge of OS features is needed to understand how it works. In case of SyncUP it is the “Libraries” feature which was introduced with Windows 7:
SyncUP nested itself to the following libraries:
- Documents
- Music
- Pictures
- Video
Remove it from all those libraries to finally get rid of this stuff.
Information
- There is no app listed at Control Panel\Programs which is named SyncUP or Nero or DELL in the name where I can see that it is SyncUP
- There is no SyncUP.exe running (using Task Manager / All Users)
- When I create a new Toolbar folder in the Taskbar SyncUP comes in action (BTW: WHY? I NEVER configured that SyncUP should sync that folder!)
- I never configured SyncUP to do synchronization
